What to Expect from Our Delivery & Assembly Service

Introduction

One of the biggest concerns when buying furniture online is delivery — will it arrive safely? Will it fit through the door? Who assembles it? At House of Murphy, we've designed our delivery and assembly service to take the stress out of the process entirely. Here's exactly what to expect.

1. Nationwide Delivery Across Ireland

We deliver to all counties across the North east, including rural areas. Whether you're in Dublin, Monaghan or Cavan we'll get your furniture to you. Other areas may be organized by contacting the store

• Delivery is available at a time as arranged with the customer
• You'll receive a confirmed delivery date at the time of order
• We'll contact you in advance to arrange a delivery window that suits you

2. White-Glove Delivery Service

We don't do kerbside drops. Our two-person delivery team will:

• ✅ Bring your furniture inside your home
• ✅ Carry it to the room of your choice
• ✅ Fully assemble it in place
• ✅ Remove all packaging and take it away

Leave it to us! We'll deliver and assemble the furniture for you.

3. Delivery Lead Times

Lead times vary depending on whether your item is in stock or made to order:

• In-stock items — typically delivered within 1–2 weeks
• Made-to-order items — lead times of 4–8 weeks depending on the product and fabric choice

We'll always give you a clear lead time at the point of purchase, so there are no surprises.

4. Preparing for Your Delivery

To make sure your delivery goes smoothly, here are a few things to do in advance:

• Measure your doorways, hallway, and the room — check out our room measuring guide for help
• Clear a path from your front door to the room
• Remove any existing furniture that needs to go before the new piece arrives
• Let us know in advance if there are any access challenges (narrow hallways, stairs, tight corners)

5. On the Day of Delivery

Here's what happens on delivery day:

• You'll receive a call or message from our team with an estimated arrival time
• Our two-person team will arrive, introduce themselves, and confirm where you'd like the furniture placed
• They'll assemble everything fully and check you're happy before they leave
• Any packaging is taken away — nothing is left behind

6. After Your Delivery

Once your furniture is in place, we're still here if you need us:

• If anything isn't right, contact us within 48 hours and we'll arrange to resolve it promptly
• Our customer care team is available by phone and email for any questions after delivery
• We stand behind the quality of everything we sell — your satisfaction matters to us

Our Returns Policy

We want you to love your furniture. If for any reason you're not satisfied, please contact us within 14 days of delivery. Under the Consumer Rights Act 2022, you have clear rights as an Irish consumer, and we're committed to honouring them fully.

Final Thoughts

At House of Murphy, we believe the buying experience should be as enjoyable as the furniture itself. From the moment you place your order to the moment your new sofa or wardrobe is perfectly in place, we're with you every step of the way.

Browse our sofa collection → and order with confidence — we'll take care of the rest.